Yelp Enhances Accessibility Features in App Update

Yelp is updating its app to enhance accessibility features for businesses. Key updates include improved screen-reader experiences, AI-powered alt-text for images, and the addition of eight new accessibility attributes focusing on mobility, hearing, and vision. This comes in response to a 40% rise in searches for “wheelchair accessible” places from 2020 to 2023. The updates were developed in collaboration with organizations like Disability:IN and AAPD. Specific additions include ADA-compliant parking, entrances, and restrooms, ASL-proficient staff badges, braille menus, and digital menus accessible via QR codes. Yelp is also launching an Accessibility Resource Hub and improving site and app navigation for better inclusivity.