AI Transforming Food Industry: Lower Costs, Better Service

The food industry is increasingly adopting artificial intelligence (AI) to stay competitive amid economic challenges and rising food inflation. Consumers in the U.S. are seeing AI technology in self-checkout kiosks and drive-thru lanes, aiming to reduce labor costs and potentially lower food prices. Fast-food chains like McDonald’s, Taco Bell, and Wendy’s are reintroducing value menus, while retailers Walmart and Target are cutting prices on certain grocery items.
McDonald’s plans to invest $2 billion in AI and robotics for its restaurants this year. In 2022, grocery stores spent $13 billion on tech automation, with projections for this spending to increase by 400% through 2025. Industry experts believe AI can improve customer experience and ease the workload for employees. For more on how AI is reshaping the food industry, watch the video.