Aeon Uses AI for Employee Customer Service Training

Aeon Implements AI in Employee Customer Service Training for Real-Time Behavioral Analysis
Aeon has integrated artificial intelligence into its employee customer service training program. This advanced system provides real-time analysis of various employee behaviors such as smiles, voice volume, and pronunciation. By leveraging AI, Aeon aims to enhance the quality of its customer service interactions. The technology offers immediate feedback, allowing employees to adjust and improve their performance on the spot. This innovative approach underscores Aeon’s commitment to using cutting-edge technology to refine its customer service standards.
Source: GIGAZINE（ギガジン）